Help desk · Knowledge base

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Search guidance on collecting, authenticity, shipping, care, commissions and private viewings.

6 results

Will the artwork look exactly as shown on the website?Artwork

The colours of the artwork and its frame may vary slightly from what is displayed on your screen due to differences in device settings, lighting conditions, and photography. Interior settings shown in images are for illustrative purposes only and may not represent actual scale, proportion, or placement. A video call can be arranged, subject to mutual convenience, to provide a more accurate view of the artwork prior to purchase.

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How can I verify the authenticity of my artwork?Authenticity

Each artwork is an original, hand-created piece by the artist and is accompanied by a signed Certificate of Authenticity.

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How does shipping and delivery work?Shipping

We offer shipping within India and internationally. Artworks are carefully packaged to ensure safe delivery. Dispatch timelines typically range from 5–10 working days. Delivery timelines may vary based on location. Any applicable customs duties or taxes for international orders are the responsibility of the buyer.

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What is the return and refund policy?Policies

All sales are final, and we do not accept returns or exchanges on original artworks. In the unlikely event of damage during transit, please notify us within 48 hours of delivery with supporting images. We will assist in resolving the issue.

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How should I care for my artwork?Care

Avoid direct exposure to sunlight to preserve colours. Keep away from moisture and humidity. Clean gently with a soft, dry cloth. Avoid using water or cleaning agents.

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Do you accept commissions or custom artwork requests?Commissions

Commissions are welcome. The process typically includes an initial consultation, concept discussion, and timeline and pricing agreement.

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